Yes, if you purchase tickets online you must first check-in at the ticket office to get your physical tickets. There is no expedited service if you have online tickets, you will still need to wait in line at the ticket office to receive your physical tickets.
We recommend winter boots with good traction for the snow tubing as you will be walking on ice and snow. Flat-bottom tennis shoes and cowboy boots are not recommended.
Children under 36″ are not allowed on the Mountain Coaster. We do have the Penguin Park area in the winter which is for children under 42″. Penguin Park has small tubes and a small walk-up hill.
Yes, purchasing tickets online only means you are counted into our capacity. You will still need to wait in line at the ticket office to receive your physical ticket and also wait in lines at the lifts.